Shipping & Delivery Policy

Shipping Charges

Shipping charges will be Rs.60 extra per product.

This is what a good courier company charges us and we charge it from you.

We are fed-up tying up with cheap courier companies (like First Flight, DTDC, etc).

These cheap courier companies charged only Rs.45 per product but we had huge problems in deliveries.

GST

GST will be extra for each product and will be calculated on checkout.

Shipping Commitment

All our products are custom made, so pls allow 2 weeks for shipping.

Delivery Lead Time

For metros, pls allow 3-5 days for delivery after shipping.

For non-metros serviceable by couriers, pls allow 7-10 days for delivery after shipping.

For remote destinations we ship through Indian Government Speed post,

pls allow 2 weeks for delivery after shipping.

Top Priority Shipping

You can opt for our Top Priority processing for a Speedy Delivery.

Top Priority processing will cost u Rs.100/- extra per product.

We can ship in 2 working days time in this case.

Please note clearly again in this case - Our commitment is only for the shipping part.

We cannot guarantee anything on the delivery part, as it solely depends on the external logistics partner.

International Shipping

We ship our products anywhere in the World.

International shipping charges / duties will be extra.

For international orders we accept payments only thro paypal.

All our international shipping orders are delivered in 2-3 weeks time depending on the country.

Please note clearly again in this case -

We cannot guarantee anything on the delivery part, as it solely depends on the external logistics partner.

You can e-mail shop@xtees.com for queries about international shipping.

Why do we charge extra for shipping?

We are not a hugely funded e-commerce company selling all products.

We are just a t-shirt company selling our t-shirts on-line.

We do not add the shipping charges to our t-shirt cost, so we charge it extra.

Why shipping charges are calculated extra per product?

All couriers nowadays charge per 250 gram slabs.

Approximate weight of 1 T-Shirt = 250 grams to 350 grams.

So shipping charges are calculated per product.

You can verify the shipping charges on some online shipping sites like www.parcelled.in, www.pickparcel.com, www.ecourierz.com.

COD - Cash on Delivery

We do not offer COD - Cash on Delivery.

We used to offer COD earlier, but 40% of packages used to return back.

All our products are custom made and hence a COD return is a huge loss for us.

A custom product returned back is a dead product and cannot be sold to anyone else.

When we offered COD we had to calculate the loss on COD and apply the same to all customers.

This way, our t-shirt prices were were very high.

By not offering COD, we are able to offer an aggressive price to our customers and keep them happy.

Moreover, by not offering COD - We sleep at peace!

Customer Care

You can e-mail us at shop@xtees.com regarding any queries.

Please quote your Order number for immediate follow-ups.

We respond to all queries during Monday - Friday 9.00 am to 6.00 pm.