Replacement & Refund Policy
Xtees.com - Buyer Protection Policy
We truly understand that any buyer trusts us solely and buys the product from our site.
Hence, we take responsibility for any dis-satisfaction arising there-off.
100% Replacement Guarantee
We have a 7 Days 100% replacement guarantee.
If there is a genuine defect with our product, just let us know within 7 days from the date of purchase.
We will replace the product for you free of cost.
As all our products are custom made. So, replacement is possible only upon a genuine defect. Refund is not possible.
No Replacement / Refund For Size Issues
Make sure of your t-shirt size before u buy.
Our t-shirt sizes are Indian standard sizes.
All our t-shirts are custom made as per your order .
They are produced upon your order and cannot be sold to anyone else.
So, we do not offer size replacement for any order.
We have displayed our size chart thro a link on each and every page.
We have also displayed our size chart in the footer.
Please check our t-shirt chest width & height before you place an order.
Make sure of your t-shirt size before you buy a t-shirt.
If you want to buy many of our t-shirts,
we suggest you buy 1 quantity first to assure ur size.
You can also clarify your dobuts regarding sizes thro email: [email protected] before placing an order.
Replacement queries has to be sent thro e-mail only.
You can e-mail us at [email protected] regarding your replacement query.
You have to send the product back to us at your cost for a replacement.
We don't have a reverse pick-up facility.
In case of refunds, all refunds will be made thro payment reversal to your payment mode.
You can e-mail us at [email protected] regarding any queries.
Please quote your Order number for immediate follow-ups.
We respond to all queries during Monday - Friday 9.00 am to 6.00 pm.
We do not respond to queries on Saturdays, Sundays & All National / Regional Holidays.