Returns & Refund Policy

XTEES.COM (TSHIRTS.IN) - Buyer Protection Policy:

We truly understand that any buyer trusts us solely and buys the product from our site. Hence, we take responsibility for any dis-satisfaction arising there-off.

100% MONEY BACK GUARANTEE:

We have a 7 Days 100% No Questions Asked Money Back Guarantee.

If there is a genuine defect with our product, Just return it back to us within 7 days from the date of purchase in original packing condition.

We will refund you 100% of your invoice immediately.

CLAIM PROCESS:

Replacement / Refund queries has to be sent thro e-mail only.

You can e-mail us at shop@xtees.com regarding your replacement / refund query.

Replacement / Refund queries cannot be placed thro telephone request.

You have to send the product back to us at your cost for a replacement / refund.

We don't have a reverse pick-up facility.

PLS NOTE:

For payments made on-line : Refunds will be reversed back to your on-line payment mode.

For payments made thro COD : Refunds will be made only in the form of voucher.

Only the product cost will be refunded. Shipping charges cannot be refunded.

100% FREE REPLACEMENT POLICY:

We have a No Questions asked Free Replacement policy. If there is a genuine defect with our product, you can just claim an replacement for the same. Just e-mail us and We will take care.

CUSTOMER CARE:

You can e-mail us at shop@xtees.com regarding any queries.

Please quote your Order number for immediate follow-ups.

We respond to all queries during Monday - Friday 9.00 am to 6.00 pm

SIZE REPLACEMENT POLICY:

We have displayed our size chart on each and every page.

Mare sure of your size before u buy a product.

We can give replacement to only one t-shirt in a order in case of a size problem.

Custom t-shirts cannot be replaced in case of a size problem as they cannot be sold to anyone else.

Pls make sure of your t-shirt size when you place a custom t-shirt order.

NO REFUND / REPLACEMENT

We have a no refund / no replacement policy for

1) Ladies Tops 2) Kids Tees 3) Custom T-Shirts 4) LED T-Shirts 5) Rhinestone T-Shirts 6) Custom Mugs & all Custom made Products

All t-shirts of XXXL (48) size are custom made and cannot be replaced

T-Shirts & Sunglasses that are sold thro any offers / on any offer price / bought using discount coupons

We have a no refund / no replacement policy for all orders shipped out of India

We have a no refund / no replacement policy for orders processed thro Top Priority delivery mode